How To Use Apple Remote Desktop 2.1 to Share, View, and
           Control Screens
        (for Teachers and/or users in the ard_interact network group)

This document assumes that your server and labs have had the software installed and the
settings configured to allow the ard_interact group to operate. Please see your TIS person /
technology contact person to find out if you have this capability in your building.


First Time Setup
Enter a Remote Desktop password
The first time you start Remote Desktop, it will require you to enter an Apple Remote
Desktop password. Enter a password when prompted, and repeat the same password in the
Verify: field. You may use your account password.




After you enter your password, the Remote Desktop window will appear and show the
                 The Scanner tool is used to scan for computers and other
Scanner tool.
network devices on the network.


Set up your Remote Desktop preferences:
Choose Remote Desktop Preferences to bring up the preferences.
1. Recommended: Change Double-Clicking performs: to Control. This will allow you to
  take control by double-clicking on any computers in a computer list



2. Necessary: Check the Allow control of this computer when Remote Desktop is active
  checkbox. This will allow other administrators to help you use Remote Desktop.

3. Click the close box when done.




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Create a Computer List
The Scanner tool will scan for computers that have Remote Desktop access enabled. From
the list of computers on the network you can create a permanent computer list
  o Make sure that all of the computers you wish to control/observe are turned on
  o Select the computers in the Scanner list for the room you wish to interact with.




     1. (Hint: select the first, hold the shift key, and select the last workstation in the
       list to make a multiple selection)
                                     , and click
    2. (Hint2: Make sure Local Network is selected
      the refresh    button to repeat a scan)
  o From the Tool pop-up menu, choose New List From Selection to make a new list
   from the selected computers




  o Type your username and password where indicated, and click Add. The selected
   workstations should be added to your new computer list.




  o Rename the computer list you created. Pick a name that reflects the location/room.



  o Repeat for each lab you may need to control/interact with: create a list for each area


Some Hints and Pointers:
  o You may use the scanner to find and add computers to any of your lists at any time
  o The Master List contains ALL of the workstations you have authenticated to in
   Remote Desktop
  o You may sort any list by clicking the heading of the desired field (Name, Current
   User, etc…)


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Viewing Computers
The Observe mode of ARD allows you to view a single screen or multiple screens at once.
It’s useful for keeping track of what the users are doing, and for talking a student through a
problem or issue.
 1. Select the computer(s) you wish to observe.




2. Click the Observe button in the toolbar or Interact Observe


3. By default, all of the screens will show up in miniature view.




4. Within this window you can view and interact with the machines in a number of ways…
     a. You can select a machine and observe it separately from the group.
     b. You can select a machine and switch between control and observe.



      c. You can change the number of machines you see at once. If there are more
       than will fit, the window will rotate based on your time setting.




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     d. You can change the image quality to show fewer colors. This may speed up
       the responsiveness of your viewing.




Controlling Workstations (or Observing a Single Workstation)
The Control functionality of ARD 2.1 works similarly to that of Observe mode, but can only
work on one workstation at a time.
1. To control a workstation:
     a. Select the workstation from a computer list and click the Control button (or
       Interact Control)


     b. OR, if you are Observing multiple workstations, select one, and click the
       Control Target Computers button.
     c. OR, if you are Observing a single workstation, click the Control Mode or
       Observe Mode button.


2. Once a machine is controlled, you can…
     a. Switch to Observe mode to relinquish control.
     b. Allow the user to share control of the mouse, or take complete control of the
      mouse. (If a student fights for control, de-select Share mouse control…



     c. Normally the Fit screen in window option is enabled. This shrinks the
       controlled screen into your window. If you are having trouble viewing the
       items on the screen, you can de-select the Fit screen in window function. You
       will then see objects full-size, but you may need to scroll both horizontally and
       vertically to view the whole screen.



     d. Click the Capture screen to a file button to save the controlled (or observed)
       screen to a file. You will be asked for a file name and to select the save
       location. This function is useful for archiving what a user is doing.



3. To end your Control / Observe session, click the Close window button.




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Communicating With Workstations: Sending Messages and Chatting
1. Sending A Message
     a. Select the workstations you wish to send a message to, then click the Send a
      message… button (or Interact Send Message…)



     b. Type your message, and click the Send button.




     c. The users will see a dialog box with your message. They can then click OK to
       dismiss your message.




2. Text Chat (note: Text Chat can only work on one machine at a time)
     a. Select a workstation, and choose Interact Chat…




     b. Type you messages and press the Return key. Both parties can view the
       messages as they’re being typed.




     c. Click the Close Window button to end the chat session.



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Sharing Computer Screens
With ARD 2.1 you can share your screen with all or some of the computers in the lab, which
is useful for demonstrating an assignment or task, or sharing something on the screen. In
addition, you can share someone else’s computer screen to the rest of the computers to
highlight a student’s work.

To Share screens-
1. Select the computers that you want to share screens to from a computer list
2. Click the Share Screens button (or Interact Share Screen…)


3. Choose which type of screen sharing you wish to use…
    a. Select Share your screen to share your screen to the selected computers




      b. Select Share other screen to share someone else’s screen to the selected
       computers.
         i. From a computer list, drag the screen you want everyone to view onto
           the Drag a computer to use as the source screen drop field




4. Click the Share Screen button. The shared screen will then appear on the selected
  workstations.
5. To stop the screen sharing, click the Stop button.




Hints:
  • Before sharing your screen, make sure you have the application you’re going to
    demonstrate ready to go in the background
  • Use the Remote Desktop Hide Remote Desktop (command – H) command to
    hide the Remote Desktop windows. Click on the ARD dock item to bring Remote
    Desktop back to the front.


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Locking Computer Screens
At times in may be useful to lock the screens of the student workstations to get the students’
attention, block computer access until instructions are given, or to stop a student who is using
the computer inappropriately.

To lock the screens on workstations…
1. Select the desired workstation(s) from a computer list
2. Click the Lock screens on target computers button (or select Interact     Lock

  Screens…)
3. Enter the message you wish to be displayed, and click the Lock Screen button.




4. The locked screens will be blackened, and show a padlock and your
  message. Users will not be able to control the locked computers until
  you unlock them. (Some may try to bypass this by restarting the
  computers. STRONGLY discourage this as it can damage the
  computers)


Unlocking Screens of Locked Computers
1. Select the locked workstations from a computer list

2. Choose Interact    Unlock Screen…




Hint: Use the Saved Tasks feature to quickly lock and unlock a group of
computers
ARD 2.1 allows you to save commonly used functions so that you can quickly re-use them.
To save the Lock task for an entire group:
1. Select all of the computers in the lab/library/group you wish to manage
2. Click the Lock screens button.
3. Enter your normal lock message (ex: “Please wait for instructions…”)
4. Click the Save button.
5. Name the task (ex: Lock All Lab 208), and click Save
6. Click Save (or Lock Screens if you wish to lock them at that time)

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To save the Unlock task for an entire group:
1. Select all of the computers in the lab/library/group you wish to manage
2. Choose Interact   Unlock
3. Click the Save button.
4. Name the task (ex: Unlock All Lab 208), and click Save
5. Click Save (or Unlock Screens if you wish to unlock them at that time)

To use the saved Lock or Unlock tasks:
1. Click the Saved Tasks button on the left sidebar
2. Select the saved task you wish to use
3. Select Task Run (or Command – R on the keyboard)
4. The task will run and complete

Use the saved task function to save other common tasks, like observing all of the screens in a
lab, sharing the screens, etc…


ARD 2.1 Icons Legend & ARD Help
    Use the Help Menu to search for further help in using
  •
    Apple Remote Desktop and for viewing the complete
    Apple Remote Desktop Manual
    Below are the icons that ARD uses to indicate the
  •
    computer status.




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